PRIVACY POLICY

Last Updated: June 2026

1. Introduction

Bave Design Studio (“Bave Design Studio”, “Bave”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you:

Visit our website
Submit a contact form
Book a consultation
Request a quotation
Engage our services
Subscribe to our newsletter
Download resources
Communicate with us by email, phone, WhatsApp, social media, or other channels

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

Personal Information

This may include:

Full name
Business name
Email address
Phone number
Country
Billing information
Company position or title

Business Information

Where relevant to our services, we may collect:

Website URLs
Business goals
Product information
Marketing data
Brand assets
Business documents

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Referral source
Date and time of access
Session information

Client Access Credentials

Clients may voluntarily provide:

Website login credentials
Hosting credentials
Domain registrar access
Email system access
CRM access
Third-party software credentials

Such information is only used for the purpose of delivering agreed services.

3. How We Collect Information

We collect information through:

Website forms
Contact forms
Consultation booking forms
Proposal requests
Email communications
WhatsApp communications
Social media messages
Client onboarding forms
Service agreements
Cookies and analytics technologies
Third-party integrations

4. How We Use Your Information

We may use your information to:

Respond to inquiries
Provide quotations
Deliver services
Build and maintain websites
Process invoices and payments
Communicate project updates
Provide customer support
Improve website performance
Improve our services
Conduct analytics
Send educational content
Send newsletters
Send promotional offers
Provide maintenance services
Comply with legal obligations

5. Marketing Communications

If you contact us, become a client, download resources, subscribe to our newsletter, request information, or otherwise engage with us, we may send:

Agency updates
Website tips
Marketing insights
Educational resources
Promotional offers
Event invitations
Service announcements

You may unsubscribe from marketing emails at any time by:

Clicking the unsubscribe link in our emails
Replying to an email request
Contacting us directly

Opting out of marketing communications does not affect essential service-related communications.

6. Legal Basis for Processing

Where applicable, we process personal information based on:

Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Protection of legal rights

7. Client Credentials and Access Information

As part of our web design, development, maintenance, and consulting services, clients may provide access to:

Hosting accounts
Website dashboards
Domain registrars
Email systems
Payment systems
CRM platforms
Marketing platforms

We agree to:

Use access solely for service delivery
Restrict access to authorized personnel
Take reasonable security precautions
Avoid unauthorized disclosure

Clients remain responsible for maintaining backups, account ownership, and security of their accounts.

We recommend that passwords be changed after project completion.

8. Artificial Intelligence (AI) Tools

To improve productivity and service delivery, we may use AI-assisted tools for:

Content drafting
Research assistance
Design ideation
Coding assistance
Automation workflows
Customer support enhancement

We do not intentionally submit confidential client information to AI tools where doing so would violate contractual obligations or applicable law.

AI-generated content may be reviewed and edited by humans before delivery.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember preferences
Measure website performance
Analyze visitor behavior
Deliver marketing campaigns
Improve user experience

Cookies may be placed by us or trusted third parties.

Users may control cookies through browser settings.

For more information, please review our Cookie Policy.

10. Analytics and Advertising

We may use:

Google Analytics
Google Search Console
Meta Pixel
LinkedIn Insights
Microsoft Clarity
Zoho Analytics
Other analytics and advertising platforms

These services help us understand website usage, improve marketing efforts, and optimize our services.

These providers may collect information according to their own privacy policies.

11. Third-Party Services

We may share information with trusted service providers including:

Hosting providers
Domain registrars
Payment processors
Email service providers
CRM systems
Cloud storage providers
Marketing platforms
Analytics providers

Examples may include:

Zoho
Google
Meta
Cloudflare
Namecheap
Cloudways
WordPress-related service providers
Shopify-related service providers

These providers are only given access necessary to perform their services.

12. International Data Transfers

Because our service providers and clients may be located in different countries, information may be transferred and processed outside Nigeria.

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

13. Data Retention

We retain information only as long as reasonably necessary to:

Deliver services
Maintain business records
Resolve disputes
Meet legal obligations
Enforce agreements

Retention periods may vary depending on the nature of the information.

14. Data Security

We implement reasonable technical and organizational measures to protect information against:

Unauthorized access
Disclosure
Alteration
Destruction
Loss

Measures may include:

Password management
Access controls
Encryption where appropriate
Secure cloud services
Staff confidentiality obligations

No system can guarantee absolute security.

15. Your Rights

Depending on applicable law, you may have the right to:

Access your information
Correct inaccurate information
Request deletion
Restrict processing
Withdraw consent
Object to processing
Request data portability
Lodge complaints with a relevant authority

Requests may be submitted using the contact details below.

16. Children’s Privacy

Our services are not directed toward children under 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

17. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

Users should review the privacy policies of those websites independently.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective once posted on this page.

The updated revision date will appear at the top of this policy.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

19. Nigeria Data Protection Compliance

Bave Design Studio is committed to handling personal information in accordance with applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA) 2023, and other applicable privacy regulations.

20. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Bave Design Studio

Website: www.bavedesigns.com

Email: [email protected]

Phone: +234 814 084 0446

Port Harcourt, Rivers State, Nigeria

If you believe your privacy rights have been violated, please contact us first so we may attempt to resolve the issue promptly.

2. Data Collected

Data Storage Location

We are a Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data

To receive product support, you have to have one or more Envato/AncoraThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.

Support Data

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

Comments

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with important information to inform about news/changes;
Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
Guarantee overall performance and administrative functions run smoothly.

TERMS AND CONDITIONS

Last Updated: June 2026

Welcome to Bave Design Studio (“Bave Design Studio”, “Bave”, “we”, “our”, or “us”).

These Terms and Conditions govern your access to and use of our website, services, consultations, maintenance plans, and all related products and services.

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.

1. About Us

Bave Design Studio is a web design and digital solutions agency specializing in WordPress, WooCommerce, Shopify, website maintenance, website optimization, e-commerce consulting, branding support, and related digital services.

2. Eligibility

By using our website or services, you confirm that you are at least 18 years old or have the legal authority to enter into binding agreements on behalf of a business or organization.

3. Services

Our services may include:

Website design and development
E-commerce website development
Website maintenance
Website audits
Website migrations
Search engine optimization
Digital consulting
Branding and creative support
Website hosting coordination
Technical support

The exact scope of work will be defined in a written proposal, quotation, invoice, contract, or email agreement.

4. Project Deposits and Payments

Projects generally require an upfront deposit before work commences.

Unless otherwise agreed in writing:

Deposits are non-refundable once work has begun.
Final balances must be paid before website launch or delivery.
Delayed payments may result in suspension of work.
Ownership of deliverables remains with Bave Design Studio until full payment has been received.

5. Scope Changes

Any request outside the originally approved scope may be treated as additional work.

Additional work may:

Extend project timelines
Require additional quotations
Require additional invoices

We reserve the right to decline requests that materially alter the agreed project scope.

6. Client Responsibilities

Clients agree to:

Provide accurate information
Supply required content, images, branding assets, and approvals in a timely manner
Maintain access to their email accounts and hosting platforms
Review and approve deliverables promptly

Delays caused by the client may result in revised timelines.

7. Intellectual Property

Upon full payment:

Clients own the final approved website design and content specifically created for them.
Third-party software, themes, plugins, fonts, and licenses remain subject to their respective licensing terms.
Bave Design Studio retains the right to showcase completed projects in portfolios, case studies, presentations, and marketing materials unless otherwise agreed in writing.

8. Third-Party Services

We may recommend or integrate services provided by third parties, including hosting providers, payment processors, analytics platforms, CRM systems, and marketing tools.

We do not control these third-party services and are not responsible for their availability, pricing, policies, or performance.

9. Website Maintenance

Maintenance plans are provided on a best-effort basis.

While we take reasonable measures to protect and maintain websites, we do not guarantee uninterrupted service, security, rankings, traffic, or business results.

10. AI-Assisted Services

We may use artificial intelligence tools to assist with content generation, design ideation, coding assistance, automation, research, and productivity.

Human review remains part of our workflow; however, clients acknowledge that AI-generated outputs may require further review and refinement.

11. Marketing Communications

By submitting forms on our website, downloading resources, booking consultations, or subscribing to communications, you consent to receiving:

Service-related emails
Project updates
Educational content
Promotional offers
Agency news and updates

You may unsubscribe from marketing communications at any time.

12. Limitation of Liability

To the maximum extent permitted by law, Bave Design Studio shall not be liable for:

Lost profits
Lost business opportunities
Data loss
Service interruptions
Security incidents caused by third parties
Indirect, incidental, or consequential damages

Our total liability shall not exceed the amount paid to us for the relevant service.

13. Confidentiality

We respect confidential business information provided by clients and take reasonable steps to protect such information.

Both parties agree not to disclose confidential information except where required by law.

14. Termination

Either party may terminate services by written notice.

Outstanding fees for completed work remain payable.

We reserve the right to suspend or terminate services where:

Abuse occurs
Fraud is suspected
Payments remain overdue
Clients engage in unlawful activities

15. Prohibited Projects

We reserve the right to decline projects that conflict with our business values, ethical standards, or legal obligations.

This may include projects involving:

Illegal activities
Fraudulent schemes
Counterfeit products
Adult content
Weapons
Gambling
Tobacco or smoking products
Excessively explicit content

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

17. Contact Information

Bave Design Studio